Frequently Asked Questions
How am I matched with other Strangers?
Participants are matched using detailed intake questions and personality insights, creating balanced, engaging groups where conversation can flow naturally.
When do reservations for Dinners or Drinks occur?
Each reservation begins at 7:00 PM on every Wednesday. You receive your restaurant or bar location by 12 p.m. on that Wednesday.
Will other Strangers have access to my personal information?
No, your personal information will not be shared with other participants.
If I don't want to fill out the personality questionnaire, can I still sign up for a dinner?
No, all attendees must fill out a questionnaire. The questionnaire is used to match and balance out tables.
HOW will participants’ identity be screened?
In addition to completing a detailed questionnaire, all first-time participants will need to verify their identity through Plaid. This step greatly reduces fraudulent accounts. There is a one-time $10 fee for this verification. Participants will need to verify their cellular phone number and email address, and upload a copy of their government ID (Driver's License or Passport).
How do you handle dietary restrictions/allergies?
You will have the ability to list dietary restriction and allergies on the questionnaire, and we will do our best by finding restaurants that have accommodations for you, but we cannot guarantee accommodations for each date.
I cannot afford to pay $50 for a meal, how do you determine price points for restaurant reservations?
We ask you to give us a range of price points you are comfortable with. We try our best to find restaurants that work within your price points but cannot guarantee specific prices at establishments.
How many Strangers will be at a reservation?
We aim to have 4-5 attendees at each reservation, with a minimum of 3 and a maximum of 6. We also cannot control "no shows".
What is the service fee to secure a reservation?
It is $30 per attendee per reservation with a discounted fee of $20 for first-time local attendees.
What does the service fee include?
The fee includes the matchmaking process of scoring for personality markers, matching the most compatible attendees, and securing the reservation at a local bar or restaurant. This is a process that can take hours of scoring and matching appropriately.
How do I pay for my dinner and/or drinks?
Each participant pays for their individual dinner and drinks directly to the restaurant. We recommend bringing cash for your share of the bill and gratuity.
What is the refund policy?
Dinner or Drink Reservations are non-refundable but can be rescheduled within the next 4 weeks if you notify us by email 48 hours before the reservation begins.
If I make a new friend, will you share my info with them?
No, we will never share any personal information with other attendees. If you choose to connect with someone away from Spa City Strangers, it is your personal choice. Please exercise safety.
I love this service and want to do it every week! Is there a discounted price or membership for multiple dinners a month?
As Spa City Strangers LLC grows, we will be offering memberships and discounts for multiple reservations. Stay tuned!